How much is shipping?
Receive expedited worldwide shipping, at our expense, on art print purchases of $350 AUD or more.
For other items, bespoke shipping options are calculated at checkout.
How are your artworks created?
Each artwork is created by Rosalie through a layered, hands-on process.
Works begin with real environments and are refined to create a softened, painterly composition focused on light, tone and atmosphere. All pieces are developed individually and produced as premium-quality prints and canvas artworks.
Rosalie also has an established body of original hand-painted works using oil pastels and paint, with selected pieces and commissions available on request.
What materials are used?
All works are produced as premium-quality prints on canvas or fine art paper, selected for their ability to hold depth, tone and subtle detail.
Each piece is carefully prepared for print to ensure clarity, consistency and longevity.
Are the artworks signed?
Selected works are available as hand-signed editions. Signed pieces are individually finished by the artist.
Unsigned works are offered as open edition prints.
What is your return policy?
Change of Mind: We want you to be absolutely thrilled with your art purchase. Enjoy the peace of mind of our 7-day return window, just in case.
Quality & Warranty: It is rare, but sometimes accidents happen. To ensure you can have peace of mind when ordering art online, I offer to replace the artwork immediately if in the very rare case your art is defective, damaged in transit, or if you receive the wrong item.
How do I track my delivery?
Once your items have been shipped out, you will receive an email notification with a tracking number attached. This tracking number will link to the carrier's tracking website, enabling you to track the status of your order. Please note that in some cases, tracking updates may take 24-48 hours to be accurately reflected.
When will my item arrive?
We estimate delivery to most places in Australia, United States and Canada between 2 and 7 business days. Allow up to 7 days for deliveries outside the above countries.
When an item is shipped you receive a tracking link, and you will receive a specific delivery estimate from the courier via the tracking page.
How can I be sure my art will arrive safely?
We will pack your artwork with the upmost care in secure layers of bubble wrap, reinforced card layers and a heavy duty protective cardboard box. Unframed prints are carefully wrapped and rolled, packed securely in a heavy-duty mailing tube.
Our instances of damage in transit are extremely low due to the care we take in packaging your artwork.
If there are any issues or defects with your order I will work with you to promptly resolve this and issue a replacement or refund if required.
